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Security at United Heroes

 
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United Heroes Trust Center

Your data. Our responsibility.
At United Heroes, we provide robust security controls that integrate with your existing security protocols and compliance standards. Your data is protected by comprehensive security features for authentication, authorization, encryption, network security, and data resilience.
United Heroes is committed to protecting the confidentiality of your data.
Your data stored on our platform and cloud products is only accessible to authorized United Heroes personnel to ensure service reliability. Access is limited and monitored using privileged access controls and management processes.

Our commitments

Three fundamental pillars to protect your data
security

Security

Protecting your data, everywhere and at all times
Data encryption in transit and at rest
Multi-factor authentication (MFA)
24/7 system monitoring
Regular backups and recovery plan
Periodic security testing
privacy

Privacy

Privacy by design
Built-in GDPR compliance (Privacy by Design)
Data minimization
Dedicated privacy governance
User rights respected: access, deletion, rectification
Privacy Policy
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Compliance

Compliance with market standards
ISO 27001 certification obtained
GDPR compliant, following CNIL recommendations and ANSSI best practices
Access logging and user rights management
Internal security policy and incident procedures
Risk analysis of our services and partners

Our security certifications and partners

United Heroes undergoes independent verification of platform security, confidentiality, and organizational controls to help you meet your compliance, regulatory, and policy objectives.
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ISO 27001

SGS
View certificate
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Pentest

VAADATA
View report
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Internal Audit

AKANT
Access report
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Security Assessment

Cybervadis
Access assessment

What you can expect based on your role

Solutions tailored to your specific needs

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For legal teams

Our policies are available upon request (privacy, cookies, subprocessors)
Contractual commitments comply with GDPR
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For CISOs / security leaders

Information available on our technical architecture, security practices, and governance
Documentation available upon request
management

For executives and top management

European hosting (including subcontractors)
Custom DPA

Transparency & governance

Our data transparency and governance practices

  • Data access according to authorized roles
  • Complete access logging
  • Sensitive data encryption according to legal criteria
  • Data deletion or account termination possibilities

Contact

For any request related to security, compliance, or data protection

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DPO - Data Protection Officer

For any question related to security, compliance, or data protection, you can contact our DPO directly:

dpo@united-heroes.com
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Responsible vulnerability disclosure

United Heroes encourages the responsible disclosure of security vulnerabilities in a spirit of transparency and continuous improvement. If you identify a vulnerability, please refer to our dedicated procedure:

Vulnerability Disclosure Policy